IT Service Management consulting helps companies tune their IT processes in line with business wants and needs. With more than 10 years in IT Service Management, ELFER 11er offers a wide range of ITSM consulting and implementation services for businesses of any size and industry.
With ITSM, we help you achieve what we consider as important goals for your business, such as:
Cost Control
Reduce Risk
Navigate Change
Improve Morale
Save Time
| Cost Control |
| We provide an integrated portfolio of managed services designed to provide enterprises with peace of mind, including server maintenance, helpdesk support, and data protection services: – Desktop support – Server support – Endpoint security – Data protection – Cloud services – Enterprise solutions |
| Reduce Risk |
| Downtime is costly to your business. Reduce the risk of service outage due to a technology failure or security breach: – Managed network security – System health monitoring – Vulnerability assessments – Regulatory compliance – Business continuity solutions |
| Navigate Change |
| Change is expected in any business. Ensure your business has the necessary I.T. solutions to quickly adapt to your business’s requirements: – Strategic planning – Technology roadmap – Vulnerability assessments – Regulatory compliance – Asset management solutions |
| Improve Morale |
| Recurring downtime due to unreliable technology and inadequate I.T. support negatively impacts employee morale. Provide your team with the technology and support they need to perform their best: – Response time guarantee – Single point of contact – System health monitoring – Managed endpoint security – Asset management solutions |
| Save Time |
| Improve your business productivity by eliminating I.T. distractions, while ensuring that your technology aligns with your business strategy: – Response time guarantee – Single point of contact – Strategic planning – Technology roadmap – Collaboration solutions |